Digital employees · AI for SMEs

Digital employees for SMEs.

You don’t buy software — you fill a role. Pre-configured AI employees that work in your existing tools, fit into your processes and relieve your team. As predictable as a salary — fixed monthly price, cancellable monthly.

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EU-hosted GDPR & ISO 27001 EU AI Act-compliant
Schleswig-Holstein — The Minister-President, State Chancellery Funded by the AI Funding Programme of the State of Schleswig-Holstein.
KI Bundesverband Member of the KI Bundesverband
Bente
Quote Assistance
ACTIVE
The quote for Müller KG is ready — prices taken from the current list. ↳ Source: Price list 2026 · CRM
Outlook €1,500 / month
Hauke
Technical Knowledge Assistance
ACTIVE
The torque for series X is 320 Nm. ↳ Source: Maintenance manual, p. 47
Teams €500 / month
Ilka
Key Account Briefing
ACTIVE
The briefing for your meeting with Hansa GmbH is in your inbox. ↳ Source: CRM history · email
Fiete
Service Report Assistance
ACTIVE
0:42
Voice note from the field — “Werft Nord” job logged. ↳ Invoice draft sent to accounting
WhatsApp €1,500 / month

Why digital employees

No tool. No IT project.
Someone who pitches in.

01

Ready at the push of a button

Pre-configured roles, productive in days. No IT project, no months-long rollout — you fill a role and get going.

02

Fits into your team

Works in Outlook, Teams, Excel or your ERP. No new interface, no training. It complements your colleagues — it doesn’t replace them.

03

As predictable as a salary

Fixed monthly price, cancellable monthly, no hidden costs. EU-hosted, GDPR- and AI-Act-compliant — made in Schleswig-Holstein.

How they work with your team

Right where you
already work.

Your digital employees are reachable in the channels you already use — no new app, no training.

1

Right where you work

Reachable in your existing channels — Teams, Outlook, email or web chat.

2

With a name and a role, if you like

Ilka handles key accounts, Hauke the technical docs, Fiete the service, Bente the quotes.

3

Answers with sources

Every answer cites the underlying data — CRM, emails, documentation. Verifiable.

View all roles
Fiete · Service Report Assistance
Usually replies instantly
MICROSOFT TEAMS
Fiete, turn Heuer’s notes into the service report for Werft Nord.
Done. Logged the 27 May job against order #4471 (Werft Nord), filed the report as a draft in DATEV. Two spare parts weren’t on the work order — should I add them?
↳ Sources: Field note Work order #4471
Yes, please add them.
Also available in Outlook Slack WhatsApp Business email web chat custom integration

Roles already at work today

You don’t buy software.
You fill a role.

A selection of areas where our digital employees relieve teams. We develop further roles together for your specific processes.

Quote Assistance

Prepares quotes, researches prices, takes care of the groundwork for sales.

Specialist role · from €1,500/mo.

Inquiry Triage

Sorts incoming customer inquiries, creates cases in the CRM, drafts suitable replies.

Standard role · from €500/mo.

Technical Knowledge Assistance

Answers questions from your documentation — with sources, not hearsay.

Standard role · from €500/mo.

Service Report Assistance

Turns field-service notes into service reports — assigned to the right customer.

Specialist role · from €1,500/mo.

Reporting Assistance

Creates recurring reports and dashboards — on time, in your format.

Specialist role · from €1,500/mo.

Key Account Briefing

Builds briefings on key customers from CRM history, email and background knowledge.

Specialist role · from €1,500/mo.

Support Assistance

First-level answers to customers, ticket pre-sorting, escalation to the right person.

Specialist role · from €1,500/mo.

Your Custom Role

For your specific processes — from mechanical engineering to ship outfitting. Defined together in conversation.

Custom · on request
View all roles → Discuss a custom role

As predictable as a salary

One fixed price per role.
Per month. No surprises.

Standard role
€500/ month

e.g. research, knowledge & case-handling roles.

  • Works in your existing tools
  • LLM costs included (fair use)
  • Ongoing development & support
  • Fast start thanks to low integration effort
  • No user limit — any number of users can interact with the digital employee
  • Cancellable monthly
Find the right role
Specialist role
€1,500/ month

e.g. reporting, quoting & support.

  • Everything in the standard role
  • More complex, multi-step processes
  • Deep integration into ERP/CRM etc.
  • Prototype on your real data
  • No user limit — any number of users can interact with the digital employee
  • Cancellable monthly
Fill the role →

You get started with a separately billed Specification Sprint, whose length varies with the effort involved and which ends with a finished specification. Decide to go ahead with the role and there’s no further setup fee. Compliance roles (e.g. HR) on request.

Our social promise

Every digital employee pays its share.

For every active digital employee, Hainzelman pays a symbolic employee contribution to projects that mirror the pillars of the German social system — bindingly. You can additionally cover the employer’s share, just as you would for any human colleague.

“Like a human colleague, it pays its share into projects that mirror social insurance — through Hainzelman.”
Firmly committed Transparently reported

Per role & month

Employee share Hainzelman · included in the price
3 % of the role price
Employer share Customer · voluntary, cancellable monthly
+3 % of the role price
Where the contributions go
50% education & reskilling — qualification instead of displacement
30% care — the sector with the greatest labour shortage
20% pensions — against old-age poverty among low earners

Concretely: the contribution is 3 % of the monthly role price (e.g. €15 for a €500 standard role, €45 for a €1,500 specialist role) — not a flat amount. These are symbolic shares, scaled to the economic logic of the digital employee, not the full social-insurance rates. We go considerably further than any other provider in our market and are open to future statutory regulation.

How it works

From idea to a productive role.

Step 01

AI Potential Call

free

We assess honestly whether a digital employee helps — or whether there’s a different answer. Both are fine.

Step 02

Specification Sprint

A clearly scoped week: specification, integration plan, success criteria — and, if you like, a prototype on your data.

Step 03

Quick-Start

The role is built, integrated into your tools and trained on your processes in a guided onboarding phase.

Step 04

In operation

fixed monthly price

The digital employee works — and keeps improving. Cancellable monthly, no lock-in.

Our promise to your team

Digital colleagues — with clear boundaries.

Asks when unsure

When in doubt, the digital employee would rather ask than guess.

Hands over to people

When a human must decide, it escalates to the right person.

Documents traceably

Every action is logged — verifiable in the audit trail.

Learns from processes

It learns from your workflows — not with your data as training material.

Let’s talk

A conversation says more
than any website.

Tell us where you’re stuck. We’ll tell you honestly whether a digital employee helps — or whether there’s a different answer.

Robin Müller

Managing Director
04101 — 8054255 sales@hainzelman.com

Book a conversation

No obligation, free, and honest.

or
Book a meeting directly